The holiday shopping season always brings surprises, but some years change the game forever. This season was one of them. Online shoppers did not just browse more, they spent more, trusted online stores more, and expected faster service than ever before. If you have ever thought about starting an online store or growing an existing one, these numbers tell a clear story. The opportunity is real, and it is growing faster than many business owners expect.
Online Holiday Shopping Is Growing Faster Than Ever

Recent reports show that U.S. shoppers spent 15% more on online holiday purchases compared to the previous year. Even before the season ended, 2011 online holiday sales were already close to the 2010 total of $32.6 billion, with days still left for shopping. This proves one simple fact. Online retail is no longer a trend. It is a strong and reliable sales channel.
This season has clearly been a winning one for online retailers who were prepared.
Cyber Monday Still Leads the Way
The Monday after Thanksgiving, known as Cyber Monday, continued to dominate online sales.
- Cyber Monday recorded $1.25 billion in sales
- It remains the largest online shopping day on record
- Shoppers were ready to buy in large volumes and in short time frames
This day alone shows how important it is to have a store that can handle heavy traffic and fast transactions.
Free Shipping Was the Biggest Deal Maker
One of the strongest buying triggers this season was free shipping.
- Free shipping applied to at least half of all online transactions
- Customers were more likely to complete purchases when shipping costs were removed
- Many shoppers compared stores mainly based on shipping offers
This highlights the need for flexible pricing, coupons, and promotional tools in your online store.
What Shoppers Were Buying Online
Holiday shopping data also showed clear product trends.
- Personal computers remained popular
- Tablets and smartphones saw strong demand
- Tech products continued to drive high-value purchases
These categories show that shoppers trust online stores for both expensive and everyday products.
Late Shoppers Still Turned to Online Stores
As Christmas approached, shopping behavior started to shift.
- Many shoppers moved to physical stores for last-minute gifts
- Online shoppers still ordered items using expedited shipping
- Some stores offered guaranteed delivery up to Christmas Eve
This proves that online stores can capture even last-minute buyers with the right delivery options.
Why This Matters for New Online Stores
All these trends send a clear message. Online shopping continues to grow every year, especially during the holiday season. If you are planning to start your own store, this is the perfect time to prepare for the next big season.
Build Your Online Marketplace with iScripts MultiCart
You can take advantage of these growing trends by launching your own online store using iScripts MultiCart. This multi-vendor shopping cart software gives you everything you need to get started quickly.
Key features include:
- Dynamic product options
- PayPal Adaptive Payments
- Multiple product images and slideshows
- Online gift cards and coupon offers
- Support for multiple sellers in one marketplace
With these features, you can build a store that is ready for high traffic, holiday sales, and bulk purchases.
Final Thoughts
The holiday season has shown that online retail is stronger than ever. Customers are spending more, shopping smarter, and expecting better experiences. By creating your own online store with iScripts MultiCart, you can prepare your business to benefit from the next holiday rush and beyond.
Start building your marketplace today and try the live demo to see how easy it is to get started.