Why isn't the video module working?
Enable the video module from the admin for the particular user plan.
Enabling and disabling the video module as an admin is another great security or privacy feature available. iScripts SocialWare allows the site administrator to manage the modules. The admin can enable or disable certain modules. You can enable and disable modules for specific plans by clicking Members -> Member Plans -> Manage Plans -> Edit Modules Under Plans. Then, simply check the box if you would like the plan's members to be able to access the listed feature. Uncheck the box if you would not like the members under that plan to have access to the listed feature. This is beneficial to networking sites and communities with different levels of memberships. For example, a premium membership may have video capabilities and a free membership would not.