Knowledge Base

How do I reset the admin password for iScripts VisualCaster?    

To reset the admin password, you must reset it in the database. To access the database, you need to login to your hosting control panel like cPanel, Plesk etc... And access the phpmyadmin for the iScripts VisualCaster database. In the database look for the table called ‘Settings’. Once you are in the table, edit the following field: (Vcode – ‘admin_password’ vvalue – ‘your password’) with MD5 hash for the new password. For example if you set the value to 21232f297a57a5a743894a0e4a801fc3 your password word would be set to admin.

If you need assistance installing iScripts VisualCaster, we do offer an installation service for only $49.95. This installation service includes uploading program files and image setup as well as configuration of the iScripts VisualCaster script. Lastly, we test the software and then provide you with any of the details that you will need in order to use iScripts VisualCaster.



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