iScripts PrintLogic

FAQ

1. How can I use iScripts PrintLogic software for my new or existing business?
iScripts PrintLogic is a design and print tool that includes ecommerce functionality. The software allows your customers to create custom designs for printed or engraved products on your website. If you already have a website, you can create a separate area on your existing site or link to a different domain to incorporate custom design and printing capabilities into your existing business plan. If you have specific questions, please contact 1-(800)-569-5538.

2. Is iScripts PrintLogic scalable and secure?
Yes, iScripts PrintLogic is scalable to fit your business needs as well as completely secure and reliable. The online design and printing script, iScripts PrintLogic is used by a large number of customers worldwide. We follow all data and PCI security requirements. You have no reason to be concerned with unpredictable security requirements when using iScripts PrintLogic.

3. How can I test a free trial of iScripts PrintLogic?
We encourage you to test iScripts PrintLogic for yourself before purchasing. We offer a free, public online demo at http://www.iscripts.com/printlogic/beforedemo.php. . Using the online demo, you can gain an understanding of how to software works and how it may fit into your business plan. Use the 2 available logins to experience the site administrator and user experiences. If you have any questions while using the iScripts PrintLogic online demo, you can call, contact live chat or email us for further assistance.
Additionally, you can also use the iScripts Printlogic Quick Start Guide located at http://www.iscripts.com/quickstartguides.php while testing the software. iScripts also offers a 30 day refund policy to ensure your full satisfaction.

4. I'm not sure how or where to install the iScripts PrintLogic software. Is this a problem?
The iScripts Printlogic software possesses unique server requirements. Since a dedicated or VPS (virtual private server) may be required, we offer free installation to all of our PrintLogic customers. Contact our office at 1-800-569-5538 to start the installation process. If you do not know what a domain or hosting account is, your best option would be to use the iScripts Cloud version. Visit http://www.iscriptscloud.com/product/printlogic for more information.

5. How do I receive online payments from my customers?
All payments are transferred directly to your account depending on the payment gateway you choose. These gateways are already integrated in the software. All you have to do is set up an account.

6. What is SSL? Do I need a secure server?
SSL (Secure Sockets Layer) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral. If you are using Authorize.net as your payment method you will need a secure server. If you are using PayPal, the program runs on your own website, automatically connecting to the PayPal's own secure server for credit card transactions.

7. Do I need PHP on my server?
Yes. PHP and MySQL are needed to run the program. If you have server related questions, contact your hosting provider to make sure your server specifics match the iScripts PrintLogic Requirements page at http://www.iscripts.com/printlogic/requirements.php.
If you have remaining questions, contact support@iscripts.com or contact us on live chat!

8. Can I make changes to the iScripts PrintLogic source code or is it encrypted?
iScripts PrintLogic is not encrypted. This means you are free to modify the code in order to change your website at any time. Keep in mind that iScripts also offers affordable customizations. Contact sales@iscripts.com or 1-800-569-5538 if you would like a personal quote for any design, feature or functionality changes

9. What if I need to change something on my website?
Our specialty at iScripts.com is custom tailoring the software to fit individual business needs. Send us your requirements by emailing sales@iscripts.com or call us directly at 800.569.5538 to speak to a software expert for a fixed-price quote.

10. Can I see live sites using iScripts PrintLogic?
Our scripts and software packages are used by over 12,000 customers worldwide. Some of our iScripts PrintLogic customers remove our copyright to stay private, some modify the code to create a entirely customized online printing or custom design business, and others use the script as is. While we would love to be able to share all of them with you, we respect our customer's privacy. However, we do encourage our customers to share their sites themselves by adding it to the iScripts Customer Showcase http://www.iscripts.com/listshowcases.php. Custom work can be seen at the bottom of our Customization page as well http://www.iscripts.com/customization.php

View the knowledge base for more Q&A entries and information.