It’s is a critical part for logistical companies and manufacturers to choose a right order tracking system and delivery platform. Any idea how it’s related to customer satisfaction? It seems more customers have been lost due to the inefficient way of delivery management.
But what is a delivery tracking system? And why it’s important?
An delivery tracking system is one that tracks goods from the moment the order is placed to when they are physically delivered to the destination location. Different systems deliver different benefits, but broadly some of the perks you can expect from order tracking are a perception of professionalism, cost efficiency, and additional benefits for customers and suppliers.
These are the few questions that you may be fed up answering in your logistical business.
- Has my order been filled?
- Are any items missing?
- Has my order been picked up for delivery?
- Where is the order right now?
- When will it be delivered?
Respond to these queries is quite complicated as you need to be involved in multiple process and systems. Here comes the use of order tracking system where, customers and suppliers can check themselves where their order is, your business will be perceived as transparent, trustworthy and professional. And order tracking is a win-win situation for suppliers and customers, as they will also benefit from knowing where their goods are in the process for the same reasons you will. Creating such a win-win situation is more likely to lead to repeat business in the future.
Finally when ordering from suppliers, an order tracking system can be integrated with inventory and stock control systems – ensuring you know exactly what you have at all times and only order what you need.
What is last mile delivery?
In a product’s journey from warehouse shelf to customer doorstep, the “last mile” of delivery is the final step of the process — the point at which the package finally arrives at the buyer’s door. In addition to being a key to customer satisfaction, last mile delivery is both the most expensive and time-consuming part of the shipping process.
We iScripts comes with web software for the customers to create online businesses. We develop scripts which encompass business models. Now we have made another milestone by entering into Online Order Tracking and Delivery Platform.
iScripts LocoLogic is a real-time order tracking and delivery platform for last mile delivery companies to optimize entire operation. The advanced features make the software more powerful – add orders, track the orders, track the deliveries, add vehicles and drivers to your network and manage them.
iScripts LocoLogic encompasses with 3 models.
- 3PL MODEL
Web console for platform admin includes top online business management features including order and delivery management, vehicle and driver management and taking various reports of orders, deliveries, drivers, payments etc.
The platform allows the business admin to add and update orders with more than one items in a single order. Business admin can manage drivers and vehicles from his web console, assign drivers on order and allocate routes. Payment towards driver is also managed through the business admin web console. End customers can track delivery of his package from warehouse using mobile apps in both IOS and Android.
- SUPPLIER MODEL
Suppliers with different warehouses and delivery providers can manage their operations using iScripts Locologic. In iScripts LocoLogic suppliers are provided with a module for warehouse management and shipping company management. Suppliers can view the orders and track the status of each order. Detailed reports on important entities are included in the platform. This is perfect for restaurants, ecommerce companies, and retailers to manage their customer delivery part.
- CROWDSOURCED DRIVER MODEL
iScripts Locologic can be used to create the marketplace for crowdsourced drivers. It can be for a specific business or a service similar to Postmates. iScripts Locologic provides the driver management, routing, delivery management and more. The business model for crowdsourced driver business can be cloned in different industries.
- Web console platform for admin.
- Order and delivery management, vehicle and driver management
- Reports of orders, deliveries, drivers, payments etc.
- Customers can track delivery of his package
- Mobile apps in both IOS and Android.
If you run the last mile delivery companies, you don’t have to worry about outgrowing your software. iScripts LocoLogic is designed to grow with you. Take a look at our online demo.
Have questions about iScripts LocoLogic and how it can work with your existing business or online business idea? Call us at (312) 423-6728 with any questions you may have. We’d be happy to explain how our software works including any additional business need you may have. We also offer custom work at a reasonable rate.
Try the LIVE DEMO! For questions related to how you can navigate or take advantage of the platform, contact us at (312) 423-6728 or send an email to email@example.com We can also provide a portfolio of previous work. Don’t hesitate to contact us with a custom request. We can alter the script to fit your needs if required.