We have been getting more and more questions from our customers about hosting. A number of times client web hosts do not allow specific features of the servers to be used.
A key example is the FFEMPG for iScripts Visualcaster – a video sharing script and iScripts Socialware 2.0 – social networking software. A number of customers have asked if we can recommend hosting providers.
We are trying to be as neutral as possible when it comes to web hosts. A number of hosting providers are our distribution partners. So we do not want to promote some hosting companies vs. others.
However, it feels a majority of customers don’t care if the host with a third-party provider vs another as long as the basic parameters like price, uptime, support etc.. are met.
So here is the question. If iScripts products are turned into a Software as a Service model, how likely you would use it vs the current Buy the script and upload into your servers.
Making the product into a SaaS model has a number of advantages. First of all, you as the customer can focus on what’s important to you. No need to worry about the server type, upgrades, backup, etc.. All the geek stuff will be taken care of by folks who love those.
You do not have to buy the software. You pay a monthly fee for it which includes your hosting cost.
We spend a lot of time making sure the software runs on different platforms. With the SaaS model, we have controlled platforms. So we need not spend our time making the product better, with new versions and new features
Piracy is an ongoing issue. With the SaaS model, it can be controlled very well. We can focus our efforts again on making the products greater instead of fighting people who try to pirate our products.
Of course, if you require customizations we would be available to do so, even with the new model. I think it’s a win-win for our customers and iScripts.
What do you think? Let me know your feedback and ideas about iScripts.com.