It is mostly heard that one must work in layers for a business to turn out successfully. This can be considered as working along with each tier of your companies employees from the managerial positioned people to the delivery persons.
Exit Interview in an online application which is designed to serve the company with a one-to-one relationship with the customers and receive insights on customer satisfaction and the services of the company. Exit Interview is developed for the smooth functioning of the New York Deli Services. Founded in the year 2008, these NY-deli services serve in the major suburbs of Chicago. Their services include takeaways, catering services, deliveries, hosting parties and special events.
Designed specifically for small businesses, Exit Interview uses the lastest AWS Rekognition technology and Artificial Intelligence. The application is mainly designed to improve the customer experience which is vital for a business o flourish in the current market scenario. Customers can provide their feedback on the services received by answering a questionnaire consisting of five questions to a maximum that can be answered using simple emoticons and yes or no. This particular step is crucial in understanding the current trends of the customers and to rate the business performance and improving them accordingly.
The AWS Rekognition is a cloud-based API SaaS platform developed by Amazon that is used for analysing an image or video file which stored in Amazon S3. In the Exit Interview platform, AWS Rekognition is used to analyse the bill images that are uploaded by the customers on delivery. The total order amount, order details, billing invoice number, date and time of issue are all elements that are recognized by the AWS interface used in the app. The AI interface helps the application to perform automatically without having it to be explicitly coded.
Each time a customer uploads the image of a bill and completes the feedback survey they are rewarded with points that are redeemable and can also receive special discounts or some fun experiences. As part of healthy customer relations, the company can also contact the users through the app to thank them for the feedback and encourage them to engage with your business again.
The application is not just limited to customer experience related activities but is also viable to e used as a measure of employee performance and revenue details in the form of illustrations such as charts and graphs. Exit Interview is available for both desktop and smart devices compatible on both iOS and Android OS operated systems.
If you are in the lookout for creating a similar deliverable application for your company, avail free consultation from our technical team at iScripts by clicking here. You can also call us on 312-423-6728 or compose an email containing your business requirements and budget to firstname.lastname@example.org to receive the best digital solutions for your company.