Online service platforms had a large impact on the current world. Entrepreneurs always looking for opportunities to building platforms as per the latest trends. Customer mobilization challenges a large boom in an online service-based platform. We know, most of the successful platforms connect two or more types of users.
For eg,
- Users and sellers on a shopping service platform.
- Travelers and hotels on a booking service platform.For all these needs a strong launch for convincing the early users.
It can be defined as generating or aggregating demand on mobile devices which is then fulfilled by off-line service providers. And it not only has the potential to change the way that customers interact with service providers, as is already happening in the taxi industry, but there is a good possibility that a lot of latent demand can be generated as getting these services becomes easier for the customers. Much traditional business is adapting this technique and gaining a wider market.
For multi-sided platforms like online taxi service, which need not only many users but it also needs drivers who are willing to accept a booking.
If you are looking forward to creating something like service based platform, more often than not you will be attempting an online integration in a certain vertical. There are so many moving parts associated with the problem at hand that more often than not key decisions have a tendency to be overlooked.
Key features to build a successful on-demand service:
Value Proposition:
There would be two sides for a business, the service consumers, and providers. Any business would be successful if it gives benefits to customers.
Customer segment:
When providing an online service platform, make sure that your product gives value to all it’s user segments.
Revenue streams:
The pricing policies that you use for your business depend on the service it provides. There is no rule of thumb here. But certain principles applied to your business to drive in revenue – different levels of service, surge pricing, add-ons. You may also want to offer discounts, coupon codes, initial-customer advantage to drive in more sales.
Key activities:
Key activities of any business take a little time to define. Considering for how long has been in business, they have streamlined their key activities. And the good thing is this holds true for any Uber-like business. The key activities of such a business would include:
- Platform development & maintenance – probably the most cost-intensive and important part of the business
- Sales & marketing (including customer acquisition)
- Getting services providers
The important part of online service platform is to have a strong software. Turn Key solution like On-Demand service platform iScripts UberforX gives the feature to run uber like service for food, taxi, health, maid etc. which improves revenue for existing business or newly starting. Mobile apps make helpful to both provider and users. A user can choose appropriate service to provide and book an appointment from the app. You can generate revenue by billing the service providers using iScripts UberforX simple billing system.
Features of iScripts UberforX:
- APP for Vendors:
The turnkey vendor app lets the vendors get their schedules well in advance allowing them to
plan their business in a better way. - APP for Users:
The turnkey user app lets the users pick the service provider and get an appointment for the service - Detailed Reporting:
Vendors have separate booking calendar and control panels. All business activity is included in your consolidated reports. - One Powerful Administration Panel:
By integrating vital e-commerce functions, you can stay in full control of orders, services, reports, vendors and much more. Control panels are also supplied for vendors and users. - Unlimited Support:
Easy setup with installation wizard and unlimited product support. Modify the site as you wish with unencrypted code. - Supports Multiple Vendors:
Each order will be submitted to a specific vendor. The money directly goes to the vendor’s account. - Integrated payment solution:
UberforX supports PayPal, Authorize.net and Stripe payment gateways along with pay at venue option.
Mobile App Specifications:
Mobile Apps are available for Providers as well as Users. The turnkey user app lets custome
rs choose an appropriate service provider and book an appointment for service. The users can use this handy application to book the services provided by the admin. For example, Users can hop on to a Total Fitness App, and easily find the right service and staff to address their specific needs on their own schedule that works for their life. This turnkey vendor app lets the vendors get schedules well in advance, further allowing them to plan their business in a better way. The features include:
- Search for fitness service providers based on the desired service and availability
- Lookup from the available list of service providers
- Map view & list view available, along with a rating & review of service providers offered
- Book a staff & services for your desired time slots
- Fitness providers can see all bookings
- View a sorted list of bookings by date and staff
Try it out for yourself right now See the Live DEMO Here
For more information or questions related to how you can take advantage of the platform, contact us at (312) 423-6728.
