1. Genaral FAQ
This gives you the common frequently asked questions about iScripts.com and its products. This is very helpful in understating the basic nature of iScripts Products
2. Search the knowledgebase
The KnowledgeBase is a searchable directory of common problems encountered by our customers. It is updated by our support team and provides all the most frequently asked questions, general software errors, and specific technical details on various iScripts products.
3. Community
This is a sharing community for common problem solving of iScripts Products. We do monitor the forums to spot issues that are common post the solutions then and there.
4. Open a helpdesk ticket
The helpdesk should be used when you are unable to find answers to your questions using the above resources. All tickets are first reviewed by our dedicated 1st level support team. Tickets that require further assistance will be escalated to 2nd and 3rd level support depending on the type of issues.
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